Words Everyone Hates: “I had a Break-in Last Week”

As someone who empathizes with potential customers, the worst words I can hear are “I had a break-in last week.” Every time I hear those words I hear pain, and  I’m reminded why RV Security is in business: to help prevent the pain caused to RV and Motorhome owners by burglaries and vandalism.

 If you’re reading this and your RV hasn’t been burglarized, I’m excited because I have the chance to tell you that you need a security system for your RV before you go through the pain of a burglary. There are few things you can do that will give you more peace of mind about your RV experience than installing an RV Security system.

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Our Next Generation Systems

We have struggled to push as many new features out in every release of our security systems as is possible, and to minimize the number of hardware releases.

We are releasing our next generation systems, and have packed a lot of new technology into them. Most of this is reliability based, but there are two points we want to focus on.

  1. New 3g Modems. If you’ll notice, our systems have always had a lot better battery life than your smart phone – 3 years average battery life for our system, vs. a day (if you’re lucky) for the average smart phone. Battery life is one of the most important features of a mobile security system, and 3g modems were not available to meet our customer requirements. That has now changed, and we’re deploying new systems with 3g modems. The effect of this for you is dramatic – your system communicates with our alert servers much, much more quickly, and therefore alerts are delivered in a fraction of the time.
  2. Color Cameras. Color videos take up much more data than black and white. In the past, due to wireless speed limitations, color was not an option. Now, color comes standard with all new indoor cameras. This means you can much more easily tell what the threat to your RV is.

The best part of the new system is that we have been able to add all of the new technology and offer it at no additional charge – the price remains the same.

 

For our existing customers, we’re proud to offer an exchange system. The exchange system works simply, and is valid for September, October, and November of 2013. Buy a new system, and let us know. Upon receipt, install the new system. Then, just box up the old system and send it to us. We’ll test the system, and if it works, send you a refund for 20% of the cost of the new system.

So give us a call at 901-922-9600!

Join us Tonight on the Radio

We’re proud to be one of several guests of the Southern Hot Rod Association’s radio show Tuesday evening, November 6. Tonight’s topic is “Trailer, Truck & Racecar Security & Insurance.”

If you’re not local, you can still listen to the show online here. You can also chat during the show in the chat room, where we can answer questions in more detail. As always, feel free to call us at 901-922-9600!

Protecting Pets from Fire, Heat, and Cold When You Travel in Your RV

Protect Pets from Fire and Extreme Temperatures

Some things are worth protecting. Pets are among them.

My wife and I love Jack Bauer. Not the guy from 24 (we like him, but he’s not the lovey type), but the poodle my wife and I adopted from Dogtired Ranch Small Dog Rescue almost three years ago. Many of our customers have pets they travel with that they love too. Security should be about protecting what you love.

One of the great dangers of traveling with pets is leaving them at your RV. The obvious threat is an intruder breaking in and harming your pets. The RV Security System works well to alert you to threats of that nature, allowing you to get law enforcement response quickly. But we don’t stop there. We also offer alerts for smoke, heat, and cold.

Protect Pets with a Dual Temperature Sensor

This Dual Temperature Sensor Can Save Your Pet's Life if Your A/C Fails

Protect Your Pets from The Heat – and the Cold
The less obvious threat is the danger of temperature. Pet owners have repeatedly asked us for an add on to our system that would alert them to high or low temperatures in their RV. Like us, they have heard the horror stories of generators failing in a hot climates, and animals dying as a result of the heat. We’re proud to announce that we have such an add on available.

You’re probably wondering how this works. We chose a mechanical sensor because it was the most reliable option available. Mechanical sensors have very low failure rates and don’t require a power source. If your generator fails and can’t drive your A/C, it wont’ drive a temperature sensor either.

As you can see in the picture, there are three temperature indicators. These are lowest desired temperature, actual temperature, and highest desired temperature. Most home thermostats will only kick in and send one signal at a time, which is why you have to tell it to cool or heat. Our alert thermostat monitors the temperature for both ranges, meaning you just deploy it and forget about it. The price of these is $267.00, considerably less than other similar solutions on the market for $400. These other solutions don’t provide any security, require a separate monthly plan in addition to any security plan you have, and won’t work on the road the way our system does. Please note: The dual temp sensor is wired into XT and XTO panels. We can provide a wireless solution at a slightly higher price. This is hardware made by another company. It works great, but it is not wireless like our hardware.

Whether You're in Your RV or Away From Your RV, Our Smoke Detector Will Alert You to Smoke

Protect Your Pets From Fire

Everyone familiar with RVing has seen the fridge recalls. Defective refrigerators were starting fires in RV’s. These problems have been fixed in most units, but RV Owners should still be wary of fire. Fire is incredibly dangerous in RV’s, and should be treated as such. RV Security offers a Smoke Detector that can alert you both while you are inside your RV and while you are way from your RV to a smoke producing fire.

You should never go into a burning RV to try to rescue a pet; such attempts never end well. A smoke detector works best by picking up smoldering fires before they get too large, allowing you to contact the fire department if appropriate.

An early fire detection can save the lives of your pets and your family. No fire detection can be tragic.

Our wireless smoke detectors sell for $136.00. If you have a system and plan with us, this will tie in without additional monthly charges for alerts.

 

In Conclusion
Please, feel free to contact us with any questions. You can call us at 901-922-9600, tweet us @TheRVSecurity, or visit our Facebook Page.

The Lie of “24 Hour Security” in RV Storage

The phrase “24 Hour Security Cameras” is one of the most common and effective selling points that RV, travel trailer, toy, and boat storage facilities use to sell their storage services. Often, these facilities fail to provide the level of security that customers deserve and expect.

Background on “24 Hour Security” & CCTV Systems
A company can claim to offer “24 Hour Security” by doing very little. The least effective and most common method of doing this is with gate control and a cheap CCTV (Closed Circuit Television) system. CCTV is used because it is considerably less expensive than full time guards. The footage taken by a CCTV system can be used later in court to aid in prosecuting criminals who rob or vandalize storage locations.

CCTV systems record on a “loop”, which means that whether they are using old analogue tapes or newer digital systems, they will record a certain number of hours, and then begin to write over the old footage.

Cleaning Up an RV After a Vandal/Robber

Where CCTV Systems and “24 Hour Security” Fail
Monday and Tuesday are busy days at RV Security, because Sunday  and Monday have been been busy days for our future customers. This is because Friday night or Saturday night criminals broke into their RV storage facility and robbed every RV they could get into.

The first RV owner to discover a break in typically contacts the facility management, who in turn contact the police and the other victims. By the time we hear these stories, anywhere between five and twenty RVs may have been hit. Some owners are lucky and have only had televisions taken. In other cases, the RVs are completely stripped down to and including their copper wiring.

CCTV systems do little to help storage customers with what they really need: a safe storage location! A CCTV just like the one your storage facility is using will not help you interrupt the crime – it will only show you a frustrating video well after your RV has been broken into, robbed, and vandalized.

The reason is simple: a CCTV system does not work unless a person is monitoring it. Your storage facility is using a CCTV system to save money, so of course there is no person monitoring it. The only time the footage the CCTV system records will be seen is long after a crime has been committed. There is no crime interruption, and therefore no 24 hour security. The customer is completely and utterly failed.

Storage companies know this, which is why they assume no liability for property in their care!

How The RV Security System Solves The Problem
If your goal is to be able to contact law enforcement to interrupt a vandal or robber at your RV, The RV Security System works where CCTV doesn’t. In many cases, it is better than a full time guard!

Arrested!

The motion sensor on The RV Security System is activated when a criminal enters its field of vision. The RV Security System then uploads the intrusion video to our servers via it’s internal cellular modem, where it is archived and sent to your phone (via text message) and email. Not just your phone and email, but as many texts and emails as you want. We even have plans that will call up to five telephone numbers when a possible intrusion is detected!

The RV Security System is completely wireless, which means that you can use internal and external cameras. Internal cameras mount easily with a couple of screws or 3M Command Strips, and outdoor cameras can be placed in adjusted using magnetic mounts (perfect for metal bays or mounting on the RV itself) or screws.

Because you get a quick alert to an intrusion, you can contact law enforcement and save yourself the time, money, and heartache a successful break-in can cause.

For more information, please call us at (901) 922-9600. Our agents will go over the various configuration options and monthly plans offered by RV Security. We can quickly help you find the protection you need!

Introducing The Smart Plan: Great Protection. A Lower Price.

RV Security is proud to announce The Smart Plan.

The Smart Plan is geared towards users with smart phones. Trends across the phone industry have been clear: cell phone companies claim customers are using fewer minutes on their phones, and using more data. If you have a Blackberry, iPhone, Androidphone, webOS, or other smart phone, The Smart Plan is for you.

The Smart Plan eliminates voice from the equation – Smart Plan users receive emails and mms messages with intrusion alerts and alert videos. This fits in with the way customers tell us they are using their phones and allows us to offer the service at a lower price.

For a limited time, users will be able to lock The Smart Plan in for $29.00 a month.  For more information, give us a call at 901-922-9600.

The RV Security System vs. Traditional Alarm and Surveillance Systems

Trees knocked onto powerlines by Alabama tornado

Downed powerlines mean no power. This will cause traditional alarm and surveillance systems to fail.

We get a lot of calls from customers looking for RV surveillance systems. Surveillance systems very popular right now because technology has progressed to the point that someone with very little technical prowess can get a lot of bang for their buck. A $1700 box from Sam’s Club and a weekend of running cabling through a house nets a homeowner a very impressive surveillance system. Higher end units even have email alerts (but they won’t show you what set them off, call, or text you).

There are two major drawbacks to such systems, and these drawbacks have been reinforced by the spring tornadoes, floods, and general bad weather we’ve had all across the US this year.

The first drawback is power consumption. Surveillance systems require power from the power company, and lots of it. If a tornado hits your local transformer or power line, your system will stop working immediately – unless you have a battery backup. Some parts of Northern Alabama were without power for two weeks due to tornadoes. A really big battery backup system  would net a medium sized surveillance system an hour of backup time, tops. When that’s gone, you’re vulnerable.

The RV Security System is superior to surveillance systems because of its low power operating mode. Our system uses long lasting batteries and a very efficient design that minimizes power consumption to maximize up time. Typical residential use scenarios see a 1-4 year battery life cycle, and the system checks periodically to warn you of any dead batteries. I (Matthew) use the RV Security System to protect my home, and I use it at the offices. When Memphis had bad storms that knocked power out, I never had a moment of unprotected property due to power outages.

No other RV Security System or RV Alarm on the market operates without using your RV’s batteries. We get calls from RV owners who complain that other systems won’t even stay up for a day when their RV is in storage because of battery life issues. They’re very happy when we tell them The RV Security System stays powered up for years in storage scenarios.

The second drawback to traditional Alarm and Surveillance Systems is connectivity. In major storms, tens of thousands of buildings in an area can lose their internet connectivity. In some cases, this is due to damage to the internet providers’ systems. In other cases, the service providers lose power to their systems, just like the rest of us. When Memphis last lost power, our office’s Comcast connection was down for a week because the last service point before our building was without power.

Most surveillance systems that allow outside monitoring or alerting require a good hard wired internet connection. The RV Security System utilizes cellular technology. With fewer points of failure, we see much less down time than traditional alarm and surveillance systems. In fact, the only downtime that could occur due to a tornado would be due to a direct hit on a localized cell tower. Cell companies normally fix these quickly with a mobile cell tower. Thus, connectivity wise, The RV Security System is much more reliable than internet base systems.

Telephone based systems have a weakness The RV Security System does not have: wiring. A simple clip to a phone line renders traditional alarm systems inert. The RV Security System uses no wiring. Instead, it uses wireless connectivity with military grade encryption and connectivity.

No power use, low failure rate from network issues, and no wires to clip matter to RV owners who store their RVs, but most people who own an RV actually want to use it! The RV Security System works on the road, and the same things that make it great for use in storage make it great on the road: it won’t use your RV’s batteries and it doesn’t require a telephone or hardwired internet connection.

To close, The RV Security System is, flat out, the best security system on the market today for RV owners. We would love to help you protect your investment and memories. Please call us at 901-922-9600 today for a fast, free quote!

Three Types of RV Security Systems for Three Types of Customers

No one customer uses their RV in the exact same way another does, so no one customer will secure their RV in the same way as another. Usage patterns will vary, but we’ve discovered that most commonly there are three things different customers want the system to do:

Scenario One: Secure the RV Interior only. These customers are concerned about preventing and prosecuting vandalism and theft from their RV.
Most customers who purchase systems from us for this purpose have luxury RVs with interiors that would cost tens of thousands of dollars to repair. These customers also understand that the cost of damage to an interior is more than just a dollar sign. When the interior of an RV is destroyed by a thief, dollars, convenience, and innocence are taken.
Scenario Two: Secure the RV Storage Area. These Customers are concerned about their storage area only.
Customers who want to secure their storage area understand that their RV is most vulnerable when they are away from it, and want to receive alerts when they are away from their RV (while it is in storage).
Scenario Three: Secure the RV Storage Area and the RV Interior. These customers have a secure storage area, but realize that when traveling the only area that they can control is the RV interior. When they are at home base, they use their system to monitor the interior. When they are at home, they use outdoor system components to protect the exterior of their RV. When on the road, they protect the interior. This is the best of both worlds.

No matter what your philosophy on RV Security is, we offer a system that will do what you need it to. The RV Security System will send interior and exterior video alerts to your phone and/or computer, allowing you to take appropriate action. Our systems do not rely on an external power source so they won’t drain your RV’s battery. Our monthly plans include the cellular charges.Best yet, there is no wiring a tall to fool with.

If you have any questions, please, call us today at 901-922-9600.

What Does Your RV Mean To You?

We love to talk with active and potential customers because hearing their stories gives us a good idea of what we’re helping them protect. That in turn makes us feel good, because at our company we love people. Every RV on the road has one thing in common: the people inside. We don’t just make a living at this company, but live doing something we love.

That is where we really click with our customers. Our system requires a relationship with you, the user, because we’re trying to live up to one of our goals: “Helping people protect themselves almost everywhere.”

To the family on a cross country vacation, the system offers protection while away from the family’s home – because that’s what an RV becomes on a long trip.

To the disaster response team, The RV Security System offers assurance that they’ll have a place to sleep, clean up, and grab a couple hours of sleep after they pour themselves out all day long before the next day starts.

To the medical teams using their RV as a mobile hospital, The RV Security System offers a way to make sure supplies aren’t looted and that the RV is available to serve people in need.

The law enforcement agencies using their RV’s as mobile command centers, The RV Security System protects against vandalism and theft – making sure that the RV is available to to agency to “Protect and Serve.”

Our company is proud to help different users protect their RV’s and keep them in service, and we would love to help you do the same thing. We would love to quote you on a system configured to meet your needs. Please, call us at 901-922-9600.

Protecting Medical and Blood Collection RV’s with a Mobile, Video Based Security System

We have had several non-profit organizations contact us recently to inquire about protecting their medical and blood collection RVs. Some are responding to actual break-ins in which they have lost equipment and medical supplies and other organizations are being proactive. The most common fear we have heard expressed is that materials stolen from a medical RV will be used by drug addicts to support their habit. Another concern is losing the ability to respond to emergencies quickly and effectively.

If your organization has a medical RV on stand by for disaster response, we highly recommend your organization purchase a security system of some type.

Basic protection of a medical RV would consist of a secure fence and integration with a static blind security system. This would consist of parking your RV in a fenced area and having a traditional security company wire sensors from around the RV parking area into your building’s existing security system. This will provide a minimal layer of protection to the medical RV. This method of protection is far from perfect. Outdoor installations of traditional systems are easy to defeat with simple wire cuts and an extended power outage such as what is being experienced in Northern Alabama would cause such a system to lose power after approximately 4 hours (the most common battery backup level on traditional security systems).

Since most RV’s are stored outdoors, traditional motion based systems will yield a disproportionate amount of false alarms. Over time, this may lead the police to respond with less speed to alarms at your organization’s address. A traditional system will not protect your organization’s RV while it is on the road responding to disasters.

A better solution is The RV Security System. Our system is ideal for RV protection for several reasons.

The first reason is that it The RV Security System the only system that will protect your agency’s RV both on the road and at home. This is because our system utilizes cellular technology to send all alerts. Because of this, our system will work at your base camp and at most disaster locations.

The second reason The RV Security System is ideal for protecting medical RVs is that there is no wiring between system components. This means there is no wiring that can be clipped between system components, which makes the system more difficult to defeat and easier to deploy.

The third reason The RV Security System is ideal for protecting medical RVs is that our system has multiple alert methods that can be custom tailored to meet your agency’s needs.

Each system can be custom configured to send up to five voice alerts, and unlimited mms and email video alerts. For example, the system might be configured to call three team members on the field with the system in the event of an intrusion and two at home – while sending 16 video alerts to 8 people (both on their computer and phone) or 24 video alerts to 12 people.

For more information on how we can help your organization protect your medical RV or blood donation collection RV, please contact RV Security at 901-922-9600.