Words Everyone Hates: “I had a Break-in Last Week”

As someone who empathizes with potential customers, the worst words I can hear are “I had a break-in last week.” Every time I hear those words I hear pain, and  I’m reminded why RV Security is in business: to help prevent the pain caused to RV and Motorhome owners by burglaries and vandalism.

 If you’re reading this and your RV hasn’t been burglarized, I’m excited because I have the chance to tell you that you need a security system for your RV before you go through the pain of a burglary. There are few things you can do that will give you more peace of mind about your RV experience than installing an RV Security system.

[Read more...]

Order Processing Time Update

A very quick update on Order Processing Time:

Due to current order volume, customers placing orders as of October 11, 2013 should expect our processing time to be 8-12 days, with an additional 2-4 days for shipping time.

We are working to decrease the lead time without sacrificing quality. Each system must be tested after it is provisioned, and programmed for each customer’s unique specifications.

To check the status of an existing order, please email sales@RVSecurity.net or call 901-922-9600.

Our Next Generation Systems

We have struggled to push as many new features out in every release of our security systems as is possible, and to minimize the number of hardware releases.

We are releasing our next generation systems, and have packed a lot of new technology into them. Most of this is reliability based, but there are two points we want to focus on.

  1. New 3g Modems. If you’ll notice, our systems have always had a lot better battery life than your smart phone – 3 years average battery life for our system, vs. a day (if you’re lucky) for the average smart phone. Battery life is one of the most important features of a mobile security system, and 3g modems were not available to meet our customer requirements. That has now changed, and we’re deploying new systems with 3g modems. The effect of this for you is dramatic – your system communicates with our alert servers much, much more quickly, and therefore alerts are delivered in a fraction of the time.
  2. Color Cameras. Color videos take up much more data than black and white. In the past, due to wireless speed limitations, color was not an option. Now, color comes standard with all new indoor cameras. This means you can much more easily tell what the threat to your RV is.

The best part of the new system is that we have been able to add all of the new technology and offer it at no additional charge – the price remains the same.

 

For our existing customers, we’re proud to offer an exchange system. The exchange system works simply, and is valid for September, October, and November of 2013. Buy a new system, and let us know. Upon receipt, install the new system. Then, just box up the old system and send it to us. We’ll test the system, and if it works, send you a refund for 20% of the cost of the new system.

So give us a call at 901-922-9600!

Join us Tonight on the Radio

We’re proud to be one of several guests of the Southern Hot Rod Association’s radio show Tuesday evening, November 6. Tonight’s topic is “Trailer, Truck & Racecar Security & Insurance.”

If you’re not local, you can still listen to the show online here. You can also chat during the show in the chat room, where we can answer questions in more detail. As always, feel free to call us at 901-922-9600!

[Expired] $250 off any System – Our Small Business Saturday Special! (Expired)

This offer expired November, 2011. We considered writing up a fancy, cleverly worded, extremely funny announcement for our #smallbusinesssaturday special. Groupon has a patent on that, plus it didn’t take long for us to realize that we’re better at protecting your RV than being clever, funny writers.

More importantly, security is serious business, because protecting your RV and family from fire and intruders is important. Since almost all RV breakins happen when owners are away from an RV, and many RV’s are now in winter storage, winter is the best time to start protecting your RV!

In the spirit of cutting to the chase, here are our #smallbusinesssaturday specials:

$250 off any system we sell. Call us on Saturday at 901-266-9996 for the special! And please, let them know you want the special #smallbusinesssaturday pricing.

 

You can view our systems here, but below is a summary of the deals.

 

The RV Security System – Normally $975.00, for Saturday only it is $725.00.

The Base Unit for Your RV Security System

1 Base Unit (XL 601 Panel)

The Camera for Your RV Security System

1 Camera (DC 601 Indoor Motion Viewer)

The Remote For Your RV Security System.

1 RC601 Remote Arming Device.

The xTreme Temp RV Security System – Normally $1380.50, for Saturday only buy for $1130.50.

XT 600

XT 600 Base Panel

1 Low Temperature Keypad – CMA 601

The Camera for Your RV Security System

1 Camera (DC 601 Indoor Motion Viewer)

The Remote For Your RV Security System.

1 RC601 Remote Arming Device.

 

Again, call us on Saturday for these specials at 901-922-9600!

Protecting Pets from Fire, Heat, and Cold When You Travel in Your RV

Protect Pets from Fire and Extreme Temperatures

Some things are worth protecting. Pets are among them.

My wife and I love Jack Bauer. Not the guy from 24 (we like him, but he’s not the lovey type), but the poodle my wife and I adopted from Dogtired Ranch Small Dog Rescue almost three years ago. Many of our customers have pets they travel with that they love too. Security should be about protecting what you love.

One of the great dangers of traveling with pets is leaving them at your RV. The obvious threat is an intruder breaking in and harming your pets. The RV Security System works well to alert you to threats of that nature, allowing you to get law enforcement response quickly. But we don’t stop there. We also offer alerts for smoke, heat, and cold.

Protect Pets with a Dual Temperature Sensor

This Dual Temperature Sensor Can Save Your Pet's Life if Your A/C Fails

Protect Your Pets from The Heat – and the Cold
The less obvious threat is the danger of temperature. Pet owners have repeatedly asked us for an add on to our system that would alert them to high or low temperatures in their RV. Like us, they have heard the horror stories of generators failing in a hot climates, and animals dying as a result of the heat. We’re proud to announce that we have such an add on available.

You’re probably wondering how this works. We chose a mechanical sensor because it was the most reliable option available. Mechanical sensors have very low failure rates and don’t require a power source. If your generator fails and can’t drive your A/C, it wont’ drive a temperature sensor either.

As you can see in the picture, there are three temperature indicators. These are lowest desired temperature, actual temperature, and highest desired temperature. Most home thermostats will only kick in and send one signal at a time, which is why you have to tell it to cool or heat. Our alert thermostat monitors the temperature for both ranges, meaning you just deploy it and forget about it. The price of these is $267.00, considerably less than other similar solutions on the market for $400. These other solutions don’t provide any security, require a separate monthly plan in addition to any security plan you have, and won’t work on the road the way our system does. Please note: The dual temp sensor is wired into XT and XTO panels. We can provide a wireless solution at a slightly higher price. This is hardware made by another company. It works great, but it is not wireless like our hardware.

Whether You're in Your RV or Away From Your RV, Our Smoke Detector Will Alert You to Smoke

Protect Your Pets From Fire

Everyone familiar with RVing has seen the fridge recalls. Defective refrigerators were starting fires in RV’s. These problems have been fixed in most units, but RV Owners should still be wary of fire. Fire is incredibly dangerous in RV’s, and should be treated as such. RV Security offers a Smoke Detector that can alert you both while you are inside your RV and while you are way from your RV to a smoke producing fire.

You should never go into a burning RV to try to rescue a pet; such attempts never end well. A smoke detector works best by picking up smoldering fires before they get too large, allowing you to contact the fire department if appropriate.

An early fire detection can save the lives of your pets and your family. No fire detection can be tragic.

Our wireless smoke detectors sell for $136.00. If you have a system and plan with us, this will tie in without additional monthly charges for alerts.

 

In Conclusion
Please, feel free to contact us with any questions. You can call us at 901-922-9600, tweet us @TheRVSecurity, or visit our Facebook Page.

The Lie of “24 Hour Security” in RV Storage

The phrase “24 Hour Security Cameras” is one of the most common and effective selling points that RV, travel trailer, toy, and boat storage facilities use to sell their storage services. Often, these facilities fail to provide the level of security that customers deserve and expect.

Background on “24 Hour Security” & CCTV Systems
A company can claim to offer “24 Hour Security” by doing very little. The least effective and most common method of doing this is with gate control and a cheap CCTV (Closed Circuit Television) system. CCTV is used because it is considerably less expensive than full time guards. The footage taken by a CCTV system can be used later in court to aid in prosecuting criminals who rob or vandalize storage locations.

CCTV systems record on a “loop”, which means that whether they are using old analogue tapes or newer digital systems, they will record a certain number of hours, and then begin to write over the old footage.

Cleaning Up an RV After a Vandal/Robber

Where CCTV Systems and “24 Hour Security” Fail
Monday and Tuesday are busy days at RV Security, because Sunday  and Monday have been been busy days for our future customers. This is because Friday night or Saturday night criminals broke into their RV storage facility and robbed every RV they could get into.

The first RV owner to discover a break in typically contacts the facility management, who in turn contact the police and the other victims. By the time we hear these stories, anywhere between five and twenty RVs may have been hit. Some owners are lucky and have only had televisions taken. In other cases, the RVs are completely stripped down to and including their copper wiring.

CCTV systems do little to help storage customers with what they really need: a safe storage location! A CCTV just like the one your storage facility is using will not help you interrupt the crime – it will only show you a frustrating video well after your RV has been broken into, robbed, and vandalized.

The reason is simple: a CCTV system does not work unless a person is monitoring it. Your storage facility is using a CCTV system to save money, so of course there is no person monitoring it. The only time the footage the CCTV system records will be seen is long after a crime has been committed. There is no crime interruption, and therefore no 24 hour security. The customer is completely and utterly failed.

Storage companies know this, which is why they assume no liability for property in their care!

How The RV Security System Solves The Problem
If your goal is to be able to contact law enforcement to interrupt a vandal or robber at your RV, The RV Security System works where CCTV doesn’t. In many cases, it is better than a full time guard!

Arrested!

The motion sensor on The RV Security System is activated when a criminal enters its field of vision. The RV Security System then uploads the intrusion video to our servers via it’s internal cellular modem, where it is archived and sent to your phone (via text message) and email. Not just your phone and email, but as many texts and emails as you want. We even have plans that will call up to five telephone numbers when a possible intrusion is detected!

The RV Security System is completely wireless, which means that you can use internal and external cameras. Internal cameras mount easily with a couple of screws or 3M Command Strips, and outdoor cameras can be placed in adjusted using magnetic mounts (perfect for metal bays or mounting on the RV itself) or screws.

Because you get a quick alert to an intrusion, you can contact law enforcement and save yourself the time, money, and heartache a successful break-in can cause.

For more information, please call us at (901) 922-9600. Our agents will go over the various configuration options and monthly plans offered by RV Security. We can quickly help you find the protection you need!

Custom Alerts and Triggers: Protect Your Pets or Trigger a Symphony.

Customers love our out of the box packages – they are easy to set up and meet the needs of about 90% of those people contacting us.

For those of you with custom needs, our system can be configured to work with you. The premise is simple: If you have a sensor that you want to tie into our system, we can normally adapt your sensor to work with our system. We can also work with your custom installer to adapt your sensor to work with our system.

Alternately, we can help you configure our system to trigger many external devices.

I’ll give you some example of this to help you visualize some possibilities.

Scenario One: 

Dogs in an RV Park

You Love Them. Protect Them Even When You're Gone.

John and Susan love traveling around the country with their dogs. They are nervous about leaving their dogs in their RV, because they have had a generator failure in the past. The couple would like to be able to leave their dogs behind without worrying about dangerous temperatures in the RV.

The solution is simple: John and Susan work with RV Security to find a temperature sensor that can be integrated with The RV Security System. RV Security provides an off the shelf, industrial quality temperature sensor which they integrate with the system and test before shipping. John and Susan are notified of physical threats to their dogs (an intruder) and temperature increases before their dogs are at risk. Their property and family are thus made safer.

 

 

 

Scenario Two:

Is Your RV Protected While In Storage?

"Look at all those trailers in one place!" Traditional Video surveillance won't help at 3:00 AM. Video Alerts from the RV Security System will. We can even tie systems to many external devices of your choice.

Frank’s travel trailer has been broken into three times in the last nine months while in storage. He lives a mile away from the storage facility, which is very close to a neighborhood. Frank wants notifications when he is at home or out of town, but he also wants something to raise a ruckus at the scene. He contacts RV Security to find out if there is anyway that the system can trigger a horn system he is thinking of purchasing.

The answer is yes. RV Security recommends the customer’s installer contact them. We work with the installer to select a horn system that can be activated by a dry contact, and ship the system configured to activate the horn system when any component of the system detects an intrusion. This system still sends alerts out, but any intruder is treated to a sound show the likes of which they have not heard.

It should be noted that we have very capable outdoor strobes and sirens available, however we have found that some customers really want to put on a show!

 

If you have something you would like to protect in your RV, that’s what we do. Give us a call at 901-922-9600. We would love to be of service to you.

Introducing The Smart Plan: Great Protection. A Lower Price.

RV Security is proud to announce The Smart Plan.

The Smart Plan is geared towards users with smart phones. Trends across the phone industry have been clear: cell phone companies claim customers are using fewer minutes on their phones, and using more data. If you have a Blackberry, iPhone, Androidphone, webOS, or other smart phone, The Smart Plan is for you.

The Smart Plan eliminates voice from the equation – Smart Plan users receive emails and mms messages with intrusion alerts and alert videos. This fits in with the way customers tell us they are using their phones and allows us to offer the service at a lower price.

For a limited time, users will be able to lock The Smart Plan in for $29.00 a month.  For more information, give us a call at 901-922-9600.

Why You Need an RV Security System this Memorial Day

Memorial Day is almost upon us, and RVers will be filling the roads headed to their favorite places, with their favorite people.

We’ve been very thankful for strong sales of The RV Security System this year. We wish that these sales came to us on better terms though. What I mean by this is that I wish we had a larger customer base of users who contacted us prior to a break in. The large bulk of our customers approach us after their RV or Fifth Wheel has been broken into. And that honestly makes me sad.

These are the customers who understand why they need an RV Security System. They get it – we don’t have to sell them on the need. Once they understand the need, they contact us, because if you’re looking for the best system available, we have it.

You need an RV Security System because you have things that other people want in your RV. Even if you clean it out, people will think you have things they want in your RV. Desperate people will damage your RV to get to these things!

One customer who recently purchased the RV Security System told us he had been broken into twice in the last six months alone. His RV is parked at a very nice storage facility in a nice part of his town. It is well lit, and the storage company even has “24/7 Video Surveillance.” Yet this very nice man has experienced two expensive break-ins, and gotten to watch those famous, frustrating surveillance videos. Like a lot of victims we talk to, this man suffered more financial loss from damage to his RV than he did from actual theft. Cabinetry, upholstery, windows – these are all expensive to replace. These things are time-consuming to replace. Replacing them leaves you feeling like a victim.

You need an RV Security System because you want to have the chance to stop crime while it is happening. Only the RV Security System is cell based with individually self-powered components. Our system works anywhere you get a cell phone signal, and sends you a video verification of the intrusion. With that, you can contact police and get an actual response to your intrusion.

Go ahead, give us a call with questions. We’re here to help. 901-922-9600.